Privacy Policy

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Neighborhood Physical Therapy & Pilates

Privacy Policy

This Privacy Policy explains how we collect, use, process, and protect your information when you opt in to receive SMS (text message) communications from us through RingCentral.

Information we collect when you opt in to receive SMS messages include your name, the content of messages you send and receive, message timestamps (date and time), and your communication preferences. We do not collect payment information, financial data, or sensitive personal information through SMS messaging.

We process your information solely for the purpose of providing SMS communications related to our services. This includes: sending appointment reminders, updates, or service-related messages, responding to messages you send us, managing opt-in and opt-out preferences, ensuring compliance with legal and carrier requirements.

Messages may be sent using automated or manual systems. Your information is used only as necessary to deliver these communications and is not used for unrelated purposes.

We respect your privacy and do not share your information. SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell, rent, trade, or disclose your personal information to anyone. Your information is not shared with advertisers, partners, or affiliates.

RingCentral acts solely as a communications service provider and does not use your information for its own purposes. We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. We retain SMS-related information only for as long as necessary to provide messaging services or as required by law.